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Support

Need help with ParcelClarity? Write to hello@stockbrandenterprises.com from the email address on your account. Tell us what you were doing and what you saw. We read every message.

Subscriptions

  • Buy or change a plan: sign in as a 3PL administrator, open Settings, then Billing.
  • Cancel an iPhone subscription: on your iPhone open Settings, tap your name, then Subscriptions, then ParcelClarity. You can also use Manage subscription on the Billing page.
  • Restore a purchase: Billing page, then Restore purchases.
  • Cancel a web subscription: Billing page, then Manage subscription.

Your account

  • Forgot your password: on the sign-in page choose Forgot your password.
  • Delete your account: sign in, open Settings (customer users: Account), then Delete account at the bottom. Cancel any paid plan first.
  • Delete a whole workspace and its data: write to us from the administrator's email address.

Your data

To ask for a copy of your data, or about how it is handled, see the privacy policy or write to us.